How to influence consumer mindset: A perspective from service recovery

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dc.contributor.authorAhasan Harun
dc.contributor.authorMd Rokonuzzaman
dc.contributor.authorGayle Prybutok
dc.contributor.authorVictor R Prybutok
dc.date.accessioned2024-05-21T13:44:36Z
dc.date.available2024-05-21T13:44:36Z
dc.identifier.urihttps://hdl.handle.net/20.500.12951/1554
dc.titleHow to influence consumer mindset: A perspective from service recovery
dc.typeJournal Article, Academic Journal
dcterms.bibliographicCitationJournal of Retailing and Consumer Services 42(2018), 65-77, (2018)
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