The role of personality in organizational citizenship behavior: Introducing counterproductive work behavior and integrating impression management as a moderating factor.
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Authors
Simone T.A. Phipps
Leon Prieto
Michael H. Deis
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Type
Journal Article, Academic Journal
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Abstract
This review explores the moderating effects of impression management on the
relationship between the Big Five personality traits and organizational citizenship behavior
(OCB), and introduces the possibility of counterproductive work behavior (CWB) having the
identical antecedents and moderator but divergent relationship as OCB. Research has indicated
some effect of dimensions of the Big Five on OCB and CWB. However, there is empirical and
theoretical reason to believe that this effect may be moderated by impression management (IM),
which may intensify or abate the relationship when individuals display high levels of IM. The
review investigates different personality types, according to the dimensions of the Big Five, and
offers propositions on their influence(s) on organizational citizenship behavior, as well as the
interaction of impression management with the Big Five and OCB. It also takes a broad look at
the relationship between the Big Five, IM, and CWB. A conceptual model and suggestions for
future research in the field are provided as well.
Description
Affiliation Clayton State University